Front of the House Hostess
Job Description
You will help ensure that the customer has a good dining experience from beginning to end. The host/hostess will greet customers with friendly conversation and will seat those customers using the seating chart available.
Responsibilities & Duties
- Answer all phone calls within 3 rings using the proper phone answering procedures.
- Always greet the guest as soon as they enter the restaurant with a smile.
- Be cheerful, helpful, and take accurate phone messages for the manager when necessary.
- Create a great first and last impression for our guests.
- Adhere to timing standards for products and services.
- Must know all food and retail products offered.
- Apply positive suggestive sales approach to guide guests.
- Assist with keeping the restaurant clean and safe.
- Ensure complete guest satisfaction before they exit and inform a manager if not.
- Accurately quote wait times
- Assist servers whenever possible
- Participate in concept whenever possible
- Maintain spotlessly clean menus and promotional materials.
- Follow daily Cleaning Calendar tasks.
- Assists with cleaning tables and parking lot.
- Responsible for assisting guests in retail area.
- Fold and organize retail area.
- Be able to operate POS terminals.
Qualifications
Required Qualifications
- Must be able to work evenings, weekends and holidays
- Must have good communication skills
- Must be friendly
- Must be able to be on your feet for several hours at a time
- Must be able to lift up to 20 lbs.
- Must keep a clean and well-stocked work station
Preferred Qualifications
- Some restaurant experience either/or as a host/hostess or server
How it Works
1. Apply online
Find a position you like and apply directly on ApplyOKC.com. It’s simple, quick, and designed to connect you with the best local opportunities.
2. We call you
Once we receive your response, our team will reach out to you the next day for a short interview to understand your skills and job preferences better.
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3. We market you
We actively market you to employers, HR directors, and recruiters in Oklahoma City. Your skills and experience will get the visibility they deserves.
4. Interview
If a potential employer is interested in you, we’ll coordinate and set up the interview. You’ll receive all the details to prepare and succeed.