Medical Office Receptionist

Entry Level
Full-Time
Part-Time
 –
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Job Description

Include patient check-in, patient checkout, scheduling, answering multiple phone lines, and various other office duties. Qualified candidate must have excellent customer service skills, computer and communication skills.

Responsibilities & Duties

  • Manages the schedule to ensure smooth workflow of clinic
  • Checks patients in and out in a timely, welcoming manner
  • Responsible for the daily accurate balancing of patient charges
  • Works closely with billing office to obtain accurate charges, coding, or other information needed for resolution of accounts
  • Filing charts and records alphabetically
  • Accurately entering patient information into patient database
  • Maintaining tidy and welcoming atmosphere in waiting and checkout areas of clinic

Qualifications

Required Qualifications

  • High School Diploma or equivalent required
  • 1-2 years’ experience working in a medical office preferred
  • Working knowledge of scheduling and patient software preferred
  • Experienced with electronic medical records
  • Must be able to communicate effectively in English (verbal/written)
  • Keyboarding/ Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
  • Standing/Walking: Frequently; activity exists from 1/3 to 2/3 of the time
  • Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10lbs of force occasionally)
  • Talking (Must be able to effectively communicate verbally): Yes
  • Seeing: Yes
  • Hearing: Yes
  • Color Acuity (Must be able to distinguish and identify colors): Yes

Preferred Qualifications

  • Experience working in a medical office, within a particular medical discipline a plus.

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